AI at Nuitée: How Intelligent Agents Are Redefining Travel

AI isn’t coming to travel. It's already here. At Nuitée, we believe the future of travel is agentic, powered by intelligent systems that think, act and evolve alongside the people and businesses they serve. From AI Agents in Cloud to Agentic Workflows and LiteAPI Agentic, Nuitée is building the foundation for a new era of automated, conversational, and context-aware travel experiences.
By Nuitée
Published November 25, 2025
AI isn’t coming to travel. It's already here.
At Nuitée, we believe the future of travel is agentic, powered by intelligent systems that think, act and evolve alongside the people and businesses they serve. From AI Agents in Cloud to Agentic Workflows and LiteAPI Agentic, Nuitée is building the foundation for a new era of automated, conversational, and context-aware travel experiences.
Nuitée has been named among Accel’s 2025 Globalscape Top 100 AI & Cloud Companies to Watch, recognized in the Vertical AI category for its pioneering work in applying artificial intelligence to the travel and hospitality sector.
Read the full report here

This acknowledgment reflects what we are building - intelligent systems that make travel ecosystem smarter and faster. From Cloud AI Agents that elevate the guest experience to agentic workflows that automate operations, Nuitée is turning AI from a concept into a real operational advantage for hotels, OTAs, and travel brands worldwide.
Cloud AI Agents: Elevating Every Guest Interaction
Cloud AI Agents bring intelligent, conversational automation to the hospitality world, empowering both hotels and guests through AI-driven interactions across every touchpoint, from pre-stay planning to post-stay loyalty.

For Travelers
Guests can interact naturally by text, chat, or voice, to plan, book, and enhance their stays with instant, personalized support.
Plan & Book Trips: Real-time planning, hotel booking, and itinerary creation through conversational AI.
Access In-Stay Services: Order room service, book spa appointments, or reserve a table in seconds.
Check Loyalty Programs: Manage points, rewards, and membership benefits anytime.
Discover Local Services: Unlock eSIMs, transfers, and local experiences, all through a revenue-share model.
For Hotels
AI Agents go far beyond messaging. They act as your operational ally automating repetitive tasks, spotting upsell opportunities, and surfacing insights you can act on.
Automated Guest Support: Always-on, omnichannel responses across chat, web, and messaging platforms.
Smart Operations Assistant: Automate availability, pricing updates, and special requests.
AI-Driven Upselling: Personalized recommendations that increase conversions and ancillary revenue.
Data & Insights: Real-time intelligence on guest preferences and service performance.

Results you can measure:
24/7 instant responses across channels
40% fewer tickets via auto-resolution
35% lower handle time with AI triage
22% higher conversion from proactive upsells
Agentic Workflows: From Static APIs to Intelligent Orchestration
Traditional integrations depend on manual logic and fixed API calls. Nuitée’s Agentic Workflows change that allowing AI Agents to orchestrate travel actions dynamically through reasoning, context memory, and adaptive decision-making.
With LiteAPI as the backbone, these workflows allow agents to:
Chain API calls intelligently
React to real-time data and user input
Maintain session context for multi-turn interactions
Execute deterministic actions with confidence
This evolution transforms how developers, OTAs, and hotel partners build travel experiences enabling systems that plan, decide, and act autonomously, just like a human travel expert would.
Real-life Examples: How You Can Use AI Automation Today
AI automation in hospitality starts with everyday tasks that drain time and resources.
With Nuitée’s agentic workflows, those processes can run automatically in the background, powered by AI agents that communicate, extract data, make decisions, and execute actions across systems.
Here are a few examples of how hotels and travel companies can use AI today:
1. Automate Booking Instructions
When new reservations arrive, AI can read and classify incoming emails, identify booking details, pull data from your PMS or CRS, and send personalized check-in or booking instructions to guests automatically ensuring no communication delay or error.
2. Get Instant Confirmation Numbers
Instead of manual follow-ups with properties, AI agents can call hotels, retrieve confirmation numbers, log them in your system, and generate a structured report for your team, all within minutes.
3. Monitor API and Supplier Health
AI agents can track API performance, latency, and booking success rates in real time, sending automated alerts or summaries to Slack or email. If something looks off, they flag it instantly, so your team can focus on fixing, not finding, the problem.
4. Analyze Booking Trends and TTV
Agents can process large volumes of transaction data (TTV), detect drops or anomalies per supplier or agency, and send clear, visualized reports on revenue performance every day or every hour.
5. Train an AI Knowledge Assistant
By embedding your internal documentation or supplier manuals, AI agents can become interactive knowledge assistants answering team questions about procedures, integrations, or system rules in seconds instead of hours.
LiteAPI Agentic: Your AI Agent. Your Logic.
LiteAPI Agentic is where Nuitée’s API infrastructure meets the frontier of AI reasoning. Designed for developers and innovators, it enables travel applications to think, plan, and transact in natural language, securely and efficiently.
Built for the Agentic AI Era
LiteAPI Agentic introduces Model Context Protocol (MCP) and LLM-optimized schemas that let AI models understand and call travel APIs natively.
Key Features:
Model Context Protocol (MCP): Enables AI agents to call travel-specific API functions with deterministic results and minimal token use.
Session-Aware Execution: Maintains conversational memory for multi-turn reasoning, constraint updates, and re-calling functions.
LLM-Optimized Schema: Clean, structured data objects ready to embed directly in prompts or tools, minimizing parsing and hallucination risk.
Below is a breakdown of what LiteAPI Agentic enables today.
1. Agentic-led Browsing & Booking
Traditional search → results → filter → book flows are being replaced by conversation-led journeys.
LiteAPI Agentic enables:
Natural language travel planning (“Find me a boutique hotel in Rome under €180 with a rooftop and good reviews.”)
Dynamic multi-step reasoning Agents adjust search parameters based on clarifications.
Integrated trip building Only show options relevant to loyalty tier, traveler history, budget, preferences.
First-party data enhancement Retailers and membership ecosystems can use their own customer data to personalize recommendations.
This can be embedded anywhere — mobile app, website, voice assistants — or even run entirely inside ChatGPT.

2. ChatGPT and new distribution channels
LiteAPI Agentic can power full booking flows inside ChatGPT, allowing partners to launch their own travel planners on their own platform or on third party interfaces.
Example: A membership club can release its own branded GPT (or Generative Pre-trained Transformer a type of large language model (LLM) that uses deep learning to generate human-like text) that offers exclusive travel rates and curated recommendations.
Capabilities include:
Conversational hotel discovery
Inventory, availability & price lookup
Booking creation
Real-time itinerary support
Member-only pricing logic
First-party personalization
It’s the most frictionless way for a brand to enter AI-powered travel — no app, no integration, no UX lift. Just a GPT that talks to LiteAPI through MCP.

3. MCP Server — The Bridge Between AI Models & Travel APIs
LiteAPI Agentic ships with a fully open-source Model Context Protocol (MCP) server.
MCP is a standardized communication protocol that enables AI models (OpenAI GPT-4/5, Gemini, Claude, etc.) to:
Call external tools and APIs
Chain functions and maintain reasoning context
Execute multi-step bookings predictably
Retrieve live data (availability, rates, property details)
Write or modify data (cart, booking, traveler details)
This means any LLM can “understand” how to complete a booking securely and deterministically.
Open-source repo: https://github.com/liteapi-travel/mcp-server
MCP is what turns a language model from “chatbot” to an agent capable of completing a travel transaction.

4. AI-powered Semantic Search (LiteAPI)
Semantic search unlocks something the hospitality industry has never been able to do at scale: search by intent, not filters.
Using Google Gemini-powered pipelines, LiteAPI can interpret natural language descriptions and map them to real hotels.
Examples of real queries it can understand:
“A quiet, historic townhouse for a solo business traveler.”
“A family-friendly beach house with a rustic vibe.”
“Hotels with accessible bathrooms featuring double handrails.”
“Something romantic near Paris but not too expensive.”
What’s happening behind the scenes:
AI models interpret the meaning of the request
LiteAPI retrieves the closest match by analyzing property metadata, room features, images, amenities, and content vectors
Results are ranked by “semantic similarity” instead of rigid filters
Hotels become discoverable by vibe, aesthetic, accessibility, or emotional preference, not just location or star rating.
In Summary — What “LiteAPI Agentic” Actually Delivers
LiteAPI Agentic turns travel infrastructure into an intelligent, conversational, decision-making layer.
It powers:
Capability | What It Enables |
Agentic-led browsing | Natural language hotel search & reasoning |
Custom GPTs | Full booking flows inside ChatGPT or other |
MCP Server | LLM → API connection for bookings |
Semantic Search | “Vibe-based” hotel discovery |
Agentic Workflows | Automated ops across email, calls, monitoring |
Together, these components redefine how hospitality businesses can use AI: not as a chatbot, not as an add-on, but as the new operating system for travel distribution and operations.
“We’ve been inspired by Nuitée’s innovative contributions in travel, developing solutions that address real customer challenges.”
— WALT Labs, Google Cloud Partner
The Future: Agentic Travel Infrastructure
The convergence of Cloud AI Agents, Agentic Workflows, and LiteAPI Agentic forms Nuitée’s next-generation AI infrastructure for travel - a system designed to simplify complexity, automate operations, and empower every partner, developer, and traveler.
Frictionless guest experiences powered by conversational AI
Revenue growth through predictive upselling and recovery flows
Operational efficiency with AI-driven automation
Omnichannel presence across web, chat, voice, and social platforms
Seamless human handoff with full conversational context
At Nuitée, AI isn’t an add-on. It’s the foundation of a smarter, more connected travel ecosystem.
→ Book a demo to explore how AI can power your next transformation.