Talk to Our Team

Nuitée powers the travel industry with a complete suite of technology solutions designed to scale globally. From APIs and Whitelabel platforms to AI-driven cloud tools and content optimization, we enable airlines, banks, OTAs, and travel brands to deliver smarter, faster, and more profitable travel experiences. Our mission is to simplify complex travel distribution and empower businesses with the technology they need to grow.

You can request a demo by contacting our sales team through our website contact form, emailing sales@nuitee.com, or calling our direct sales line. Our team will schedule a personalized demonstration based on your specific business needs and show you how our solutions can integrate with your existing systems.

For partnership opportunities, reach out to our business development team at partnerships@nuitee.com. We work with airlines, banks, OTAs, travel agencies, and technology companies to create mutually beneficial partnerships that expand our ecosystem and drive innovation in travel technology.

Nuitée is headquartered in Dublin, Barcelona, Spain, with additional offices in Casablanca, and Palma de Mallorca, and representatives supporting partners worldwide.

Payments are processed automatically through our secure payment system. You'll receive payments according to your payout schedule, typically within 2-5 business days after guest check-in. You can view your payment history and upcoming payouts in your partner dashboard.

Virtual Credit Cards are automatically generated for each reservation and sent to your registered email. You can access VCC details through your partner dashboard or via our API integration. The VCC is valid for the exact amount and dates of the reservation.

Your payout schedule is available in your partner dashboard under the 'Earnings' section. You can view upcoming payouts, payment history, and download invoices. We also send email notifications before each payout.

For no-show situations, contact our partner support team immediately. We'll help you process the no-show according to your cancellation policy and ensure proper payment handling. Our support team is available 24/7 for urgent matters.

Your booking confirmation is sent to your email immediately after booking. You can also access it through our customer portal using your booking reference number. If you can't find it, contact our customer support team.

Yes, you can modify or cancel your booking through our customer portal or by contacting customer support. Changes and cancellations are subject to the terms and conditions of your specific booking and the property's policies.

For any issues during your stay, contact our 24/7 customer support team immediately. We'll work with the property to resolve any problems and ensure you have the best possible experience.

Refund requests can be submitted through our customer portal or by contacting customer support. Refunds are processed according to the cancellation policy of your booking and typically take 5-10 business days to appear on your original payment method.

Our comprehensive API documentation is available at developers.nuitee.com. It includes detailed guides, code examples, and interactive testing tools for all our APIs including Connect, Cloud, and Cupid platforms.

Sandbox credentials are available immediately after signing up for a developer account. You can access them in your developer dashboard along with test data and sample requests to help you integrate our APIs.

Report integration issues through our developer support portal or by emailing dev-support@nuitee.com. Include your API logs, request/response examples, and a description of the expected vs actual behavior for faster resolution.

Our developer support team is available through multiple channels: email (dev-support@nuitee.com), our developer community forum, and scheduled technical consultation calls. Response times are typically within 24 hours for technical issues.