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Build the hotel program your customers deserve.

Onboard hotels directly, run promotions and exclusive perks, and control the guest experience across every property in your program, on the same infrastructure that powers Nuitée Cloud.

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Aurora BankCard membersSkyline AirFrequent flyers12M cardholders8M loyalty membersDirect connectionHotel Belvedere★★★★★Lake ComoFree breakfast dailyExclusiveMaison Lumière★★★★★ParisChampagne on arrivalExclusiveThe Palm Retreat★★★★★Bali$100 spa creditExclusiveGrand Atlas★★★★★MarrakechEarly check-in · 12:00ExclusiveCasa del Mar★★★★★TulumLate checkout · 16:00ExclusiveMEMBER OFFERMembers onlyHotel Belvedere · 3 nightsFree breakfast daily$100 spa creditLate checkout · 16:00$289/ night
Cloud Enterprise

A hotel program that feels like your own brand.

Give your customers a hotel offer no marketplace can copy, with direct hotel relationships, your own promotions and benefits, and full visibility of every stay.

Differentiated experience

Turn standard hotel inventory into member-only offers, with rates, perks and promotions only they can get.

Reliable infrastructure

Enterprise-grade Cloud connectivity, built to power global hotel programs at scale with real-time rates, availability and content.

Built for leading programs

Designed for the high-volume, complex connectivity needs of banks, airlines, loyalty programs and travel platforms.

Direct hotels

Onboard hotels directly.

Build direct relationships with the hotels your customers want, then bring them into your program through one connection. Track every property from agreement to connectivity, content, rates and go-live.

  • Negotiate your own rates with hotels
  • Direct contracts alongside Nuitée Cloud supply
  • Guided onboarding through to go-live
  • Clean content and rates from day one
Direct hotel connectionsOnboard hotels into your program without a middle layerHotels live1,248Onboarding86Avg. time to live9 daysHOTELONBOARDINGHHarbour View HotelLisbonLiveCCasa del Mar ResortMálagaIn progressTThe Linden HouseAmsterdamIn progressPPalazzo AureliaRomeIn progressSSeaside GrandNiceIn progressAgreementConnectivityContentRatesLive
Marketing

Run marketing and promotions.

Launch promotions, campaigns and perks across your hotel program and see what each one earns. Members-only, early booking, length of stay, last minute and more, measured against a no-offer baseline.

  • Promotion types for every traveler segment
  • Attributed revenue and bookings per channel
  • Clear read on which campaigns are working
MarketingPromotions, campaigns and perks across your hotel programAttributed revenue$20M+8.1%Attributed bookings23,190+8.8%Conversion uplift16%vs no offerPromotionsWORKING6 / 8Active$8.9MRevenueCampaignsWORKING5 / 6Active$6.1MRevenuePerksWORKING5 / 6Active$4.6MRevenueCreate a promotionMembers onlyEarly bookingLength of stayLast minuteMobileLocation specificPackage & opaqueFree nights
Perks

Exclusive perks for your members.

Give your customers benefits they only get through you, such as late checkout, upgrades, breakfast or on-property credit. Target perks by tier, audience and dates, funded with your hotel partners.

  • Partner-funded benefits
  • Audience rules by tier, channel and dates
  • Hotel by hotel participation
Exclusive perksPartner-funded benefits your members only get through youLate checkoutUntil 2 pmFundedRoom upgradeNext categoryFundedBreakfastFor twoFundedWelcome credit€50 on propertyFundedAdd perkAudienceGold and Platinum members · bookings from your appOfferLate checkout + room upgrade, subject to availabilityBooking datesMon, Oct 19, 2026 · no end dateHotels214 participating properties
Guest experience

Control the guest experience.

See satisfaction before check-in, during the stay and after, and know which VIP guests are arriving today. Act on issues with your hotel partners before they become reviews.

  • NPS and CSAT across the guest journey
  • VIP arrivals and priority handling
  • Review score and response rate by property
Guest experienceSatisfaction before check-in, during the stay and afterNet Promoter Score60+1.2 ptsCSAT91.5%+0.2 ptsReview score4.5 / 5+0.1Response rate66%+2.1 ptsBefore check-in89/ 100During stay91/ 100Post stay86/ 100VIP arrivals today240 arrivingAA. MoreauPlatinum · Suite upgrade confirmedHarbour View HotelJJ. OkaforGold · Late checkout requestedPalazzo AureliaLL. SvenssonPlatinum · Airport transferCasa del Mar Resort
Pricing

Pay only on what you process.

Cloud Enterprise partners pay a 1% transaction fee on bookings processed through the connectivity layer. No platform fee, no setup cost.

  • Negotiate your own rates with hotels
  • Direct connectivity with hotels
  • Exclusive hotel relationships
  • Promotions, campaigns and perks
  • Guest experience insights
  • AI channels integration
  • 1% fee on processed bookings only

Common questions

Contact us
Who is Cloud Enterprise for?
Brands that run a hotel program for their customers, such as banks and card issuers, airlines, loyalty programs and travel platforms, and want direct relationships with the hotels in it.
Can we bring our own hotel agreements?
Yes. You can onboard hotels directly into your program and combine them with the wider Nuitée Cloud supply, with one connection for rates, availability and content.
How do promotions and perks work?
You choose a promotion type or perk, set the audience, offer and dates, and select the participating hotels. Results are tracked as attributed revenue and bookings against a no-offer baseline.
How is Cloud Enterprise priced?
A 1% transaction fee on bookings processed through the connectivity layer. There is no platform fee and no setup cost.

See Cloud Enterprise in action.

See how Cloud Enterprise connects your brand directly to the hotels your customers want.

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